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Mount Maunganui College - GET Going Level 2/3

  • Mount Maunganui College 565 Maunganui Road Tauranga, Bay Of Plenty, 3116 New Zealand (map)

GET GOING - LEVEL 2

Course details:

  • Work place learning

  • Level 2

  • 11 Credits

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US: 10780 - 3 credits: 

Complete a work experience placement  

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US: 62 - 3 credits: 

Maintain personal presentation and a positive attitude in a workplace involving customer contact

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US: 57 - 2 credits: 

Provide customer service  

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US: 10791 - 3 credits: 

Participate in an informal meeting   

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1 Day Delivered Workshop + workplace learning 

or 

Remote Course + workplace learning 


GET GOING - LEVEL 3

Course details:

  • Workplace customer service skills

  • Level 3

  • 11 Credits

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US: 376 - 2 credits: 

Employ customer service techniques to accommodate customer behavioural styles in a workplace  

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US: 1312 - 3 credits: 

Give oral instructions in the workplace 

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US: 11818 - 2 credits: 

Demonstrate and apply product and/or service knowledge 

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US: 7126 - 2 credits: 

Respond to oral complaints  

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US: 1304 - 2 credits: 

Communicate with people from other cultures     

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1 Day Delivered Workshop + workplace learning 

or 

Remote Course + workplace learning